Verizon Customers Eligible For Upgrade Every 24 Months

04/12/2013 16:41


The nation’s largest wireless carrier, Verizon, has just announced in a press release that they will be changing their contract plans… just like T-Mobile! Not really. They are changing their plan, but not in a good way. In the press release it said they will end the 20-month phone upgrade plan and now make everyone sit around with an old phone for another 4 months! That’s right, 24 months! That’s 2 years, 730 days, 96 weeks! You get the point.

In my eyes this is a very bad idea. Another company (T-Mobile) is eliminating the contract forever and now Verizon is making their contract plans longer! As you can tell I’m very mad about this. If you watch any of our phone videos you will know that we have Verizon and the extra 4-month wait won’t be good at all. I would say more about my feeling, but that type of language wouldn’t be appropriate for an all-age website.

The first customers affected by this are those whose contracts expire in January 2014. Right now Verizon is the company with the longest wait time for a new phone. T-Mobile is whenever you want, AT&T is 20 months, Sprint offers 20 months as well, and Verizon is now 24 months.  

In alignment with the terms of the contract, customers on a two-year agreement will be eligible for an upgrade at 24 months vs. today’s early upgrade eligibility at 20 months. This change aligns the upgrade date with the contract end date and is consistent with how the majority of customers purchase new phones today. The first customers impacted by this change are customers whose contracts expire in January 2014. As always, customers may purchase a new phone at the full retail price at any time.




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