Apple Tops Cellphone Satisfaction Chart
The American Customer Satisfaction Index (ACSI) has just released new rankings for their annual mobile phone satisfaction study. Just like always, Apple won it with 81% satisfaction this year. That’s down 2% from last year.
Even though Motorola hasn’t released many new products this year, they are still in second place gaining 5% satisfaction over a year period. Samsung was the winner of gaining the most satisfaction since 2012, but only made it in fifth place. The winner of losing the most satisfaction was LG, dropping from 75% to 71%.